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Omnichannel

Bridge online and in-store, for real

Points earned online show up at the register, and the other way around. Cashiers identify customers with a scan or a tap in Shopify POS, rewards go straight to the cart, and every order lands in one customer profile.

Shopify POS

Redeem at the register without looking anyone up

Customers show their wallet card. Your cashier scans the QR code, or the customer taps an NFC reader, and the order is linked to them. Their balance, tier and rewards appear in POS tiles, ready to apply to the cart.

  • Identify customers by QR scan or NFC tap, no email lookups
  • Balance and tier in a POS tile, where staff can add or remove points
  • Rewards and assigned discounts applied to the cart in one tap
  • In-store orders earn points like online ones
Location-based

Bring the card up when customers walk by

Create a location-based campaign, pick your stores and write the message. When a customer with your wallet card is near one of them, the card shows up on their lock screen. No app to install.

  • GPS range of about 80 meters around each store
  • Bluetooth beacons for a specific entrance or counter (Apple Wallet)
  • Your own message on Apple Wallet, "Nearby" on Google Wallet
  • Target by segment and platform, with start and end dates
Online store

Points and rewards inside your Shopify store

Customers see what they'll earn on the product page and in the cart, and pay with points at checkout. You add each block from the Shopify theme and checkout editors, no code.

  • Product Points: "Earn 220 points" on every product page
  • Cart and checkout points that follow the cart total
  • Redeem for discounts at checkout (Shopify Plus)
  • Loyalty block and wallet card download in the customer account
  • A full loyalty page in your theme

More omnichannel features

Receipt QR code

Customers who bought without an account scan the QR code on their receipt, join your program and get the points for that purchase. Identified customers see your own message instead.

Every tap or scan is a Shopify Flow trigger

When a customer taps a VTAP reader or the cashier scans their card in Shopify POS, Shopify Flow receives "Customer Tapped from NFC device" or "Customer Scanned from POS". Use them to add points or send a push.

Bluetooth beacons

Add a beacon to a location with its UUID, and optionally major and minor, to bring the card up at one entrance or counter. Works with Apple Wallet.

Loyalty in the Shopify admin

Open any customer in Shopify and see their balance, tier and recent loyalty events, from online orders to in-store taps.

“It doesn't feel like a classic vendor-client relationship. The team listens to our feedback and finds the best way to adapt to what we need. We grow together.”

Spain
WOW Concept
Lifestyle & retail, Spain
Read the full review

“We went from asking customers for their email at checkout, creating queues, to a simple NFC tap that gives us all the customer information we need.”

Nude Project
Streetwear brand, Spain
Read the full review

“The push notification impact rates are unlike anything we've seen. JeriCommerce delivers real engagement, not just another points program.”

Ben B.
Digital director, Fairfax & Favor
Read the full review
  • Trusted by Shopify brands worldwide

Frequently asked questions

Do I need special hardware to identify customers in store?

No. The JeriCommerce Scanner tile reads the QR code on the wallet card with the camera of the device running Shopify POS. If you want customers to tap, add VTAP NFC readers to your locations in the admin and turn on NFC in Settings > Technical > NFC.

How do cashiers redeem rewards at Shopify POS?

Once the customer is linked to the order, the Rewards & Discounts tile shows the rewards they can use and the discounts assigned to them. The cashier applies one to the cart and the points come off the same balance the customer uses online.

Do online and in-store points stay in sync?

Yes. Online orders, POS orders, scans and taps go to one customer profile, so the balance on the wallet card, in POS and in your store is the same. You can also see each customer's loyalty events on their page in the Shopify admin.

How do location-based notifications work?

You create a location-based campaign, choose the locations (GPS, about 80 meters) or Bluetooth beacons, and write the on-screen message. When a customer is nearby, the wallet card appears on the lock screen. Apple Wallet shows your message and Google Wallet shows its default "Nearby" message. Beacons work with Apple Wallet only.

What can I add to my Shopify store?

Product Points and Cart Points blocks for your theme, points and reward redemption at checkout (redemption needs Shopify Plus), a loyalty block in the customer account, a wallet card download button and a full loyalty page. You add them from the Shopify theme and checkout editors.

One balance, online and in store

Points, rewards and customer profiles that match at the register and in your Shopify store.

Free plan available

Customers queuing at a shop counter while a staff member serves them at the till